Order Status
Order Status & Tracking
At Karchel, we want you to stay informed about your order every step of the way.
Check Your Order Status
Once your order is confirmed, you will receive an email with your order details and a tracking number. You can use this number to track your package through the carrier’s website.
Processing Time
Orders are usually processed within 1–3 business days. During peak seasons, processing may take slightly longer. You will be notified by email once your order is shipped.
Shipping Time
Shipping times vary depending on your location:
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United States & Canada: 5–10 business days
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Europe: 7–14 business days
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Other international locations: 10–21 business days
Order Updates
We will send you email notifications when your order is:
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Confirmed
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Shipped
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Out for delivery
Lost or Delayed Orders
If your order has not arrived within the estimated time, please contact us immediately at contact.karchel@gmail.com. We will investigate with the shipping carrier and help resolve any issues.
Need Help?
For any questions about your order status or tracking, you can always reach our support team at:
Email: contact.karchel@gmail.com
Phone: +212 643031588