Billing Terms & Conditions
These Billing Terms & Conditions explain how payments, charges, and billing information are processed when you purchase from Karchel. By placing an order on our website, you agree to the policies described below.
1. Accepted Payment Methods
We accept secure online payments through:
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Credit & Debit Cards (Visa, Mastercard, American Express, Discover)
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PayPal
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Shop Pay / Apple Pay / Google Pay (if available)
All payments are processed securely by Shopify or trusted third-party providers. We do not store your full payment details.
2. Payment Authorization
By submitting payment information, you authorize Karchel to:
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Charge the full order amount to your selected payment method
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Verify your payment information
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Bill applicable taxes and shipping fees
Orders may be canceled if payment cannot be verified or is declined.
3. Billing Information Accuracy
You agree to provide current, complete, and accurate billing and account information.
Update your account if your billing address, payment method, or card details change.
4. Order Verification & Fraud Prevention
To protect customers and our business, we may:
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Request additional information to verify your identity
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Contact you via email or phone
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Cancel orders suspected of unauthorized or fraudulent activity
5. Pricing Policy
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Prices are listed in USD and may change without notice
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Prices may include applicable taxes at checkout
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We may correct errors or adjust prices at any time. Orders may be canceled if pricing errors occur.
6. Taxes
Applicable sales taxes are calculated based on your delivery address and local regulations.
7. Refunds & Billing Adjustments
Refunds may be issued if:
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You return an item according to our Return & Refund Policy
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An item is canceled or out of stock
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An order is overcharged by mistake
Refunds are sent to your original payment method; processing times may vary.
8. Chargebacks
If you believe a billing error occurred, contact us first. Filing a chargeback without contacting us may delay resolution.
9. Contact Information
For questions about billing or payments:
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Email: support@karchel.shop
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Phone: +212 643031588
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Contact Page: Karchel Contact
