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Shipping Policy

Thank you for shopping at Karchel. This Shipping Policy explains how we process and deliver orders to our customers.

1. Order Processing Time

All orders are carefully prepared and processed within 1–2 business days.

Orders are not processed or shipped on weekends or public holidays.

We ship orders to the United States.

Estimated delivery time:
5–10 business days after order processing.

Delivery times are estimates and may vary due to customs clearance, carrier delays, or other factors outside our control.

We offer FREE shipping on all orders.

Once your order is shipped, you will receive a confirmation email with:

Tracking information may take 24–48 hours to update.

We work with trusted international shipping partners to ensure safe delivery.

Carriers may include:
USPS, UPS, FedEx, DHL

(The carrier used depends on your location and order type.)

Please make sure your shipping information is accurate at checkout.

Karchel is not responsible for delivery delays or losses caused by incorrect or incomplete addresses.

If you need to update your address, contact us immediately at support@karchel.shop.

If your package is marked as delivered but not received, please:

If the issue persists, contact us and we will assist you with the carrier investigation.

At this time, we ship to the United States only.

If you have any questions regarding shipping, please contact us:

Karchel
FES MEDINA
Fes-meknas 30000
Morocco